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Category: Sitecore

January 24, 2020 / Sitecore

Find Your Sitecore Version Number Without Logging into the CMS

If you ever need to find your Sitecore Version number without logging into the CMS, you can browse to the /sitecore/shell/sitecore.version.xml file. Of note, you can also check your applied hotfixes. These will reside in the /sitecore/shell/hotfixes directory. Review the following for full details: https://kb.sitecore.net/articles/891209

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January 11, 2020 / Azure

Slow Sitecore PaaS? Check the DTUs and Use Elastic Pools

A slow Sitecore PaaS environment is more than just the Web Apps. The backend is just as important as the front end. If this is not properly scaled, you will run into limitations. Consider Elastic Pools As a best practice, you should group your Azure SQL databases into Elastic Pools and provide an overhead large …

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November 5, 2019 / Sitecore

Planning for Sitecore SaaS

Announced at this mornings 2019 Sitecore Symposium is the option to move to SaaS for Sitecore. While the plan is to make an initial iteration available in Summer 2020, now is the time to start planning for the considerations this move could bring. With the promise of continual updates of the base Sitecore platform, which …

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October 31, 2019 / Sitecore

Configuring Sitecore 9.2 to Use MongoDB for xDB

Using MongoDB for xDB in Sitecore 9.2 is an option. By default, the Sitecore Installation Framework (xDB) uses the Shard Map Manger in SQL for this purpose, and is the default recommendation. However, if your requirements are to run xDB in Sitecore 9.2. using Mongo, here are the steps per the Sitecore 9.2 installation guide …

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September 14, 2019 / Sitecore

Sitecore Alert: Reference Database Might Degrade Site Performance

Non-optimal code in the GetDefinitions and SaveDefinitions stored procedures may cause a Sitecore 9 Reference Database under load to consume a lot of CPU resources… which can cause degradation in CD Server performance. Sitecore provides details of this issue, and resolution in the following: https://kb.sitecore.net/articles/595419

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September 14, 2019 / Sitecore

Sitecore Quick Tip: Knowing If All CD Servers Are Load Balancing

When having multiple CD Nodes in rotation via a load balancer, its imperative to know if they are actually in rotation. While you can check the load balancer settings, you may not have access and need to determine from an front end perspective if all CD Servers are operating as expected. A few tricks to …

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July 17, 2019 / Sitecore

Failed to instantiate a processor of type ‘”Sitecore.Xdb.MarketingAutomation.Processing.EventProcessor”

If you see the “Failed to instantiate a processor of type ‘”Sitecore.Xdb.MarketingAutomation.Processing.EventProcessor”” error in your Marketing Automation Engine Logs (located within the AppData/Jobs path, not the actual Marketing Automation Role), there are a few things to check. This issue is generally caused by the Marketing Automation Engine Windows Service being unable to communicate to xConnect …

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June 28, 2019 / Sitecore

How to Manage Log Retention in Sitecore 9 (including xConnect)

Sitecore logs are a helpful resource for anyone managing their Sitecore environment… but as part of good Sitecore governance, you need to adjust the logging retention for how long to keep your Sitecore logs (this can be shorter or longer than the defaults). As the Sitecore CMS, Processing, Reporting, and CD Roles are different than …

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August 28, 2019 / Sitecore

Sitcore 9 SolrCloud Custom Index/Alias Error

If you are adding custom Solr collections/indexes to SolrCloud in Sitecore 9, it is important to note that the parameter order matters in your patch config (always use a patch config). Without the proper order, you are likely to receive the following error: An example patch config that would generate such an error has the …

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May 31, 2019 / Sitecore

Marketing Definitions error deploying the definitions in Sitecore PaaS 9.0.2 and 9.1.0

If you are running Sitecore PaaS for versions 9.0.2 (Sitecore 9.0 Update 2) or 9.1.0 (Sitecore 9.1 Initial Release), you may run into the following error when deploying Marketing Definitions: There was an error deploying the definitions. Consult the Sitecore logs for more information. Assuming you don’t have certificate issues and can successfully populate and …

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