Sitecore Quicktip: Collecting Memory Dumps in Sitecore

Memory dumps are an invaluable resource when needing to dive deep in Sitecore application issues. They are also helpful if you need to call on Sitecore Support when opening a Sitecore Support ticket.

For collecting a memory dump on a Virtual Machine running Sitecore, here is an updated guide from Sitecore with the steps to collect via the DebugDiag tool: How-to’s – How to collect memory dumps using DebugDiag (sitecore.com)

For collecting a memory dump from a PaaS Application Service running Sitecore you can leverage the Kudu interface as follows:

• Open Advanced Tools from the left hand blade/navigation of the desired Application Service
• Once Kudu is open, click on “Process Explorer”
• Identify the w3wp.exe process you want to collect a dump for
• Click on “Properties” and scroll down and click “Download memory dump”